Refund policy

Every Forged piece is made for you when you place your order. That's why we don't accept returns or exchanges for a change of mind, or for choosing a different size or color. Before you buy, check the size guide for each piece.

If your piece arrives wrong, we'll fix it

We'll send you a new piece free of charge, or refund your money, if:

• it arrives damaged or with a manufacturing defect;
• the print came out wrong: misplaced, in other colors or with another design;
• you received a different item, size or color from the one you ordered.

How to request it

Email us at siraroy90@gmail.com within 30 days of receiving your order. Include your order number, a clear photo of the problem and a short explanation. You don't need to send the piece back unless we ask you to.

Lost or returned packages

What happens if a package is lost or comes back because of an incorrect address is explained in our Shipping policy.

Cancellations

We start making your order right away. We can only cancel it if it hasn't gone into production yet, so if you made a mistake, write to us as soon as possible.

Refunds

When a refund applies, we send it to the payment method you used, for example PayPal. How long it takes to show up depends on PayPal or your bank.

Your rights

If you live in a country with its own consumer laws, such as the countries of the European Union, this policy doesn't limit the rights the law gives you.